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Player’s withdrawal has been delayed.
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- Consequently, the request for a refund was not supported, and the complaint was rejected.
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However, after the manual addition of the bonus, the casino changed her maximum win amount to 500 euros, contrary to the terms she had saved that stated a maximum withdrawal of 5000 euros. The player from the United Kingdom had requested a withdrawal prior to submitting her complaint. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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